Shipping policy

Last updated: [Date]

This Shipping Policy applies to all orders placed with Matusenko Store.

1. Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.

2. Shipping and Delivery
We ship worldwide.
Delivery times depend on the selected shipping method and the destination country.
An estimated delivery date is displayed at checkout before placing your order.
Shipping costs are calculated at checkout.

3. Delays
Delivery times are estimates and may be affected by shipping carriers, customs, or high-demand periods.
We are not responsible for such delays.

4. Customs and Duties
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer.

5. Tracking
Tracking information will be provided once your order is shipped.

6. Lost or Stolen Packages
We are not responsible for packages marked as delivered.

7. Incorrect Address
Customers are responsible for providing accurate shipping information.
Additional fees may apply for reshipping.